Shipping policy

Welcome to The Farmer Wants a Wedding! We are delighted to offer a charming selection of farm and equestrian themed wedding stationery and decor to make your special day truly memorable. Please review our shipping policy carefully before placing an order.

  1. Shipping Locations: Currently, we only offer shipping within the United Kingdom.

  2. Shipping Carriers: We primarily use Royal Mail for standard shipping. For larger or heavier items, we may utilise DPD to ensure a secure and efficient delivery.

  3. Order Processing Time: Once you place an order, please allow 3-5 business days for order processing and preparation before shipment. We take great care to pack and inspect each item to ensure it reaches you in perfect condition.

  4. Shipping Time: Shipping times depend on various factors such as weekends, bank holidays, and the shipping destination. Generally, you can expect your package to arrive within 7 working days after it has been shipped. However, please note that unforeseen circumstances beyond our control may cause slight delays, and we appreciate your understanding in such cases.

  5. Expedited Shipping: At this time, we do not offer expedited shipping options. However, we strive to process and ship orders as quickly as possible to ensure timely delivery.

  6. Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the products in your order. The shipping charges will be displayed at the checkout before you complete your purchase.

  7. Free Shipping: We may offer free shipping promotions for certain orders or during specific periods. Please keep an eye out for any ongoing offers on our website.

  8. Order Fulfillment and Backorders: In rare cases, some items may be temporarily out of stock. If this occurs, we will promptly notify you and provide an estimated timeframe for when the item will be available. You have the option to wait for the backordered item or request a refund.

  9. Lost or Damaged Shipments: In the unfortunate event that your order is lost or arrives damaged, please contact us immediately. We will work diligently with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

  10. Customs and Import Duties: As we currently only ship within the UK, customs and import duties are not applicable to our shipments.

  11. Shipping Address Changes: If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

  12. Contact Us: If you have any shipping-related inquiries or concerns, please don't hesitate to reach out to our customer support team at thefarmerwantsawedding@outlook.com. We are here to assist you throughout the shipping process.

Please note that by placing an order with The Farmer Wants a Wedding, you agree to comply with the terms and conditions outlined in this shipping policy.

Thank you for choosing us to be a part of your special day!